Learn about Jewelry & Watch Repair

We are honored to be known for our excellent, in-house jewelry and watch repair.  Our customers love knowing their jewelry is safe and never leaves our store. 

We have 2 full-time bench jewelers who are excellent at what they do.  Bring your broken or worn jewelry in today so you can enjoy wearing it again!  

FAQs:

Do you change watch batteries?

Yes!  Watch Batteries are usually able to be done on-the-spot. They are $15 and include a 1 year warranty.  We also include a complimentary band cleaning (on metal watch bands) and your watch will be returned in complimentary velour travel pouch. 

How much does it cost to size my ring?

There are many factors that determine the cost to size a ring: type of metal, ring width, how many sizes we are going up or down, amount of stones, etc.  Because of this, we must see your ring in person in order to give you an exact quote.  Come in our store any time during our business hours and we will most likely be able to size your finger and get you a quote within minutes!

Do you do complimentary cleanings and inspections?

Yes!  Bring your jewelry in!  We are always happy to clean and inspect your jewelry regardless of where you purchased it from.  We will always check for any loose stones before soaking it in our cleaner and steaming it off.  It always brightens our day to see how happy you are to see your jewelry sparkling like new again!  

How long do repairs take?

We usually estimate about a week for our repairs but often repairs are even finished earlier than that!  Repairs may take longer if we need to order in any special parts that we do not have in stock. Our jewelers finish the repairs in the same order we receive them.  If you need repairs by a certain day please let us know and we will do our best to accommodate you--special events are important to us, too!  

Express Same or Next-Day Service is available for an additional fee.

When should I bring in my items? What is the process like?

You may bring them in anytime during our regular business hours; you do not need an appointment.  We will either give you a quote right then, or take the item in for our jeweler to evaluate and call you with a quote the next business day.  When we take in your items we will ask for your contact information (so we know how best to reach you), and take a picture of your item(s) that will print on your receipt.  We will contact you as soon as your times are ready for pick-up.  You may pay for your repair once you pick it up.